Customizing Travel Based on User Ratings

Traveler

Photo by Cristina Gottardi on Unsplash

Description:

This study examines TripAdvisor travelers’ ratings within a range of different categories of attractions throughout East Asia and aims to provide insight for customized travel itineraries and potential travel social groups. These data come from the travel and tourism domain and can help provide planning support for tour companies and travel marketing.

To analyze the data, I explored the relationships between ratings by category and across all users with visualizations in Python, R, and Tableau. Through machine learning analysis, specifically clustering, I was able to group users into three clusters based on shared preferences.

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Libraries (Python):

Libraries (R):

Software:

References:

Choe, J. & O’Regan, M. (2015). Case Study 2: Religious tourism experiences in South East Asia. In Griffin, K and Raj, R., (ed.) Religious Tourism and Pilgrimage Management: An international perspective, 2nd edition, Oxfordshire: CAB International, pp191-204.

DataFlair. (2021). Clustering in Tableau – Learn the steps to perform it easily. Retrieved from https://data-flair.training/blogs/clustering-in-tableau/

Dietz, L.W., Sen, A., Roy, R. et al. Mining trips from location-based social networks for clustering travelers and destinations. Inf Technol Tourism 22, 131–166 (2020). https://doi.org/10.1007/s40558-020-00170-6

Finch, S. (2021). 7 tourism marketing challenges and how to overcome them. Hearst Bay Area. Retrieved from https://marketing.sfgate.com/blog/tourism-marketing-challenges

Fonseca, L. (2019, August 15). Clustering Analysis in R using K-means. Medium. Retrieved from https://towardsdatascience.com/clustering-analysis-in-r-using-k-means-73eca4fb7967

Goyal, A. (2021, April 25). Introduction to K-means Clustering. MarkTechPost. Retrieved from https://www.marktechpost.com/2021/04/25/introduction-to-k-means-clustering/

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Kassambara, A. (n.d.). fviz_nbclust: Determining and visualizing the optimal number of clusters. Retrieved from https://rdrr.io/cran/factoextra/man/fviz_nbclust.html

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Koksal, I. (2020, April 4). How travel apps are using AI to personalize the experience. Forbes. Retrieved from https://www.forbes.com/sites/ilkerkoksal/2020/04/04/how-travel-apps-are-using-ai-to-personalize-the-experience/?sh=5258aa07f2168

Logesh, R., Subramaniyaswamy, V., Vijayakumar, V., & Li, X. (2019). Efficient user profiling based intelligent travel recommender system for individual and group of users. Mobile Networks & Applications, 24(3), 1018–1033. https://doi-org.ezproxy.bellevue.edu/10.1007/s11036-018-1059-2

Peterson, B. (2019, December 2). More than half of travelers would pay more for personalized itineraries. Travel Market Report. Retrieved from https://www.travelmarketreport.com/articles/More-Than-Half-of-Travelers-Would-Pay-More-for-Personalized-Itineraries

Renjith, S. (2018, December 19). Travel Reviews Data Set. UCI Machine Learning Repository. [https://archive.ics.uci.edu/ml/datasets/Travel+Reviews#]. Irvine, CA: University of California, School of Information and Computer Science.

Renjith, S., Sreekumar, A., & Jathavedan, M. (2018). Evaluation of partitioning clustering algorithms for processing social media data in tourism domain. 2018 IEEE Recent Advances in Intelligent Computational Systems (RAICS), 127-131, doi: 10.1109/RAICS.2018.8635080.

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Shvili, J. (2020, August 16). Which countries are part of East Asia? Retrieved from https://www.worldatlas.com/articles/which-countries-are-part-of-east-asia.html

Tsaih, R. & Hsu, C. (2018). Artificial Intelligence in smart tourism: A conceptual framework. International Conference on Electronic Business. Retrieved from https://pdfs.semanticscholar.org/24e9/507f17e1866bb38abaa57f7e3cde1f64be58.pdf

Uçar, T. (2021). Benchmarking data mining approaches for traveler segmentation. International Journal of Electrical & Computer Engineering (2088-8708), 11(1), 409–415.

License

The content of this project itself is licensed under the Creative Commons Attribution 3.0 Unported license, and the underlying source code used to format and display that content is licensed under the MIT license.